SewEzi FAQ
FAQ’s about your SewEzi Sewing Table
We have tried to answer some of the most commonly asked questions here. Please get in contact with us at askus@alongcamequilting.com or toll free at 1-877-745-6445 if you have any other questions or problems.
What do I do if my leg hinges are too tight?
If the hinges are too tight, do not try and force them by pulling hard on the leg as this can damage the connection to the top. Spay silicon spray or other lubricant on the folding part of the hinge and operate the hinge by straightening it out in the centre. Sometimes the new hinges are tight and they will free up after several openings.
Why does my insert not fit my sewing machine?
The most common reason that an insert does not fit is because the attachment on the free arm has not been removed. The SewEzi acrylic inserts are designed to fit the free arm once any extensions or attachments have been removed. Check to see if parts of the free arm pull off - usually they slide out towards the front or click off.
Can I move my table with the sewing machine in it?
NO. Do not move your SewEzi Portable sewing table with the sewing machine installed. Always remove the machine before moving the table. Moving the table with the machine installed risks damage to both the table and the sewing machine.
My sewing machine sits too high or too low, how do adjust it?
You can adjust the height of your sewing machine in relation to the acrylic insert by adding or removing the plastic spacers. This is achieved by adding or removing the little plastic spacers (discs) threaded onto the white rods that attach the sewing machine platform. There are 3mm (1/8”) spacers and 1.5mm (1/16”) for fine tuning the height.
How do I know if my sewing machine will fit into a SewEzi sewing table?
Most sewing machines fit into the SewEzi sewing tables, however if you are concerned and want to check please email us at askus@alongcamequilting.com.
We have customers using their Singer Feather Weights that are 80 years old through the new super large Bernina 880.
Why does the number on my acrylic machine insert not match the model number on my sewing machine?
The four digit number on the acrylic sewing machine insert is a SewEzi code and does not directly relate to the model number on your sewing machine.
Will I be still be able to use my SewEzi sewing table if I change/upgrade my machine?
Most likely. You will have to order a new acrylic sewing machine insert and maybe a Sewezi Quick Change set. There is a great variation between sewing machines, their height, and free arm shapes - all varying between brands and even within brands. These products can be ordered at any time.
What information do I need when I order a SewEzi sewing table?
When ordering a SewEzi sewing table, we need to know your machine brand and model number. If there is no model number and only a name, do not worry, we have a database of thousands of sewing machines, and we will track it down for you. We may also request a digital image of your sewing machine to aid us in locating your specific sewing machine's details.
What should I do if there is a problem?
SewEzi stands behind their products. Your satisfaction with the product is important to us. Please let us know about any problems, and we will try our very best to solve them for you. Please contact us by email at askus@alongcamequilting.com or call us toll-free at 1-877-745-6445.